Frequently asked questions:

Can I cancel my Order?

Yes. You can cancel your item(s) until we start processing your order. Your order will be in Order confirmed status while it is eligible for cancellation.

Can I cancel my Cancellation Request?

Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.

Cancellation Policy

You can cancel the orders that are in Order confirmation stage.

Refund for Debit card/Credit Card, UPI and Net banking orders will be processed in within 7-10 working days.

Refunds for orders paid through Planet popcorn wallet will be refunded within an hour of cancelation.